Our CSR Policy (Corporate Social Responsibility)
At Plant & Equipment Valuation ACT, we respect your privacy and are committed to protecting your personal information. Our Privacy Policy outlines how we collect, use, store, and disclose your information, ensuring that it is managed responsibly and in compliance with Australian privacy laws.
Information We Collect
We collect personal information that is necessary for us to provide our valuation services effectively. This information may include your name, contact details, and any other relevant details you provide to us. We collect information directly from you, such as through contact forms, email, phone conversations, or in-person meetings.
We may also collect non-personal information, such as website usage data, to help us understand how our services are being used and to improve our offerings.
How We Use Your Information
The personal information we collect is used for the following purposes:
How We Use Your Information
The personal information we collect is used for the following purposes:
- Service Delivery: To provide our valuation services, communicate with you, and manage our relationship with you.
- Customer Support: To respond to your inquiries, provide customer support, and address any concerns you may have.
- Marketing and Communication: To keep you informed about our services, updates, and offers, if you have opted to receive such communications.
- Compliance: To comply with legal and regulatory obligations and to protect our rights and interests.
We will only use your personal information for the purposes for which it was collected, or as otherwise permitted by law.
How We Protect Your Information
We take the security of your personal information seriously and implement appropriate measures to protect it from unauthorised access, misuse, or disclosure. We use secure systems and processes to store and manage your information, ensuring that it is only accessible by authorised personnel.
We also require our employees, contractors, and service providers to maintain the confidentiality of your information and comply with our privacy standards.
- Service Providers: To trusted service providers who assist us in delivering our services, such as IT support or data storage providers.
- Legal Obligations: When required by law, regulation, or court order.
- Business Transfers: In the event of a merger, acquisition, or sale of our business assets, your information may be transferred as part of the transaction.
We will never sell your personal information to third parties.
Your Rights
You have the right to access, correct, or request the deletion of your personal information held by us. If you wish to exercise any of these rights or have any questions about our privacy practices, please contact us using the details below.
Contact Us
If you have any questions or concerns regarding our Privacy Policy or how we handle your personal information, please get in touch:
- Email: valuers@plantandequipmentvaluation-act.com.au
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. We will notify you of any significant changes by posting the updated policy on our website.